Writing
The book
Nicely Said: Writing for the Web with Style and Purpose
Whether you’re a writer, designer, developer, or business owner, this book is for you. Kate Kiefer Lee and I share our methods for developing great content in what .net Magazine calls a “fantastic, practical, and elegant guide to improving your web writing.”
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Essays
- Putting Plain Language to the Test
Our work has to be clear—for hundreds of millions of people. If we want to get as close to that as possible, we need to test our content and our assumptions along the way.
- Words as Material
I’ve noticed a huge gap between writers and designers in the professional world, and I think it contributes to the larger communication problems we face.
- Interface Writing: Code for Humans
We build systems to help real people, but are we being that helpful in our interfaces? Or are we treating words as an afterthought and letting people fend for themselves?